Inexpensive, secure and fast: DHL Warenpost National and International at a glance
What is Warenpost? Warenpost from DHL enables companies that regularly send shipments to send small parcels quickly and with documented delivery and shipment tracking. In this way, they can use the usual parcel service at a reduced price.
Who should use DHL Warenpost?
How can I use DHL Warenpost for private shipments? Important: You must become a DHL business customer to use the Warenpost service. The "Warenpost" shipping option is aimed specifically at mail order companies and businesses that want to send large quantities of small goods and merchandise frequently and regularly. These include, for example:
E-Commerce retailers
Online stores and companies in the e-commerce sector that regularly ship small products such as books, clothing, electronic accessories and the like.
Seller of small products
If your products are light and compact, it offers an efficient shipping solution. It is a cheaper alternative to other shipping options.
(Inter)national Customers
It offers the option of sending small goods both nationally and internationally. You can send them to EU and non-EU countries.
DHL Business Customers
However, it should be noted that the use of the Warenpost service requires a contract to be concluded in advance, which presupposes certain annual shipping volumes.
A contract is required to use the Warenpost service
- The contract generally requires a specific shipping quantity per year. The exact minimum quantity may vary depending on use for the small parcel or international “Warenpost”.
- A contract is also required for Warenpost International. The minimum quantities may vary depending on the destination. For example, you can use a single rate, which requires at least 5 shipments per quarter, or the kilo rate for sending 500 international goods shipments per quarter.
- The contract can be concluded online via the official DHL website. You can specify the quantity of your expected shipments per year to receive a customized offer for Warenpost postage. This simplifies the registration process for mail order companies and businesses.
Please note
It is important to consider that the exact terms and conditions of the contract are set by Deutsche Post or DHL and may be subject to change. To find out the current requirements and conditions for concluding a "Warenpost" contract, you should contact the providers directly.
Product Comparison
Warenpost national
Warenpost national is only available to business customers. It requires a business customer contract with DHL. Here are the requirements and conditions:
Minimum size:
Length 10.0 cm, Width 7.0 cm, Height 0.1 cm
Maximum size:
Length 35.3 cm, Width 25.0 cm, Height 5.0 cm
Maximum weight:
1.000 g
Duration:
Delivery usually takes place on the next working day, from Monday to Saturday.
Consignment tracking:
There is transparency through consignment tracking for the sender and recipient.
Liability:
There is no liability.
Consignments can be posted at Deutsche Post branches or bulk mail collection points, and there is a special collection service for customers with more than 6,000 consignments per year. There are various delivery options, such as preferred location, preferred neighbor and shipment notification.
Warenpost international
The international Warenpost is also intended for small and light goods and is only possible after conclusion of the contract. The requirements and conditions are listed here:
Minimum Size:
Length 14.0 cm, Width 9.0 cm, Height 0.1 cm
Maximum Size:
Length 35.3 cm, Width 25.0 cm, Height 10.0 cm
Maximum Weight:
1.000 g
Duration:
Delivery takes place within 2-4 working days.
Consignment Tracking:
Shipment tracking is only available with the Premium version.
Liability:
Only the DHL Warenpost International Premium can be shipped with liability.
You can conveniently order your shipments via the DHL Paket interfaces. International shipments can be posted at the branch or a bulk acceptance point at the mail center. It is also possible to collect your shipments.
Does Warenpost include shipment tracking?
DHL Warenpost is a popular choice for small businesses and online retailers looking for a cost-effective shipping solution for their small shipments. But how does the Warenpost DHL shipping option benefit business customers? The fast delivery within one day not only offers efficient processing, but also improved customer satisfaction. The option to deliver shipments directly to Packstations is particularly practical, allowing recipients to receive them flexibly and conveniently. The transparent shipment tracking gives senders and recipients an overview of the current status of their shipments, which strengthens confidence in the shipping process.
In addition, services such as shipment notification make planning easier for customers and make the shipping process even more customer-friendly overall. Branch routing ensures that undeliverable shipments are made available for collection in branches, which reduces the costs and effort involved in returns. With the GoGreen option, senders can also book climate-neutral delivery of their consignments, which helps to reduce their ecological footprint.
Are your shipments insured?
Despite these advantages, there are also limitations. The maximum sizes and weights of shipments are limited, which can restrict the shipping options for certain products. The maximum sizes for your Warenpost box are 35.3 x 25 x 5 - 10 cm (length x width x height). The maximum permitted weight is 1000g. Compared to DHL Paket, either no liability or limited liability is offered, which may represent a risk for the sender. However, the limited liability only applies to the "Warenpost International Premium" shipping option.
Returns management is also more complex compared to other DHL shipping options, as there are no special extensions or return forms. This can lead to problems, particularly when delivering valuable products. Overall, there are a number of advantages to sending small shipments, but potential disadvantages should be considered when deciding on this shipping option.
Do´s und Dont´s
Note: The illustrations on the right may lead to higher prices, but are not prohibited.
These additional services can be added
Filial-Routing:
Filial-Routing is a service that ensures that shipments that cannot be delivered are made available for you at the nearest store. The price for this service, which is €1.49, is only charged if the item is stored at the branch due to non-deliverability.
This means that if the delivery person is unable to deliver the item, it is automatically stored at the branch so that you can collect it there. This reduces the cost and effort of returns and ensures that your items are stored safely until you can collect them.
GoGreen:
GoGreen is an environmentally friendly option that you can choose when booking your consignment. If you book GoGreen, this means that your shipments will be delivered in a climate-neutral way. In other words, the CO2 emissions caused by the transportation of your boxes are offset by environmental projects.
With this option, you actively contribute to environmental protection and reduce your ecological footprint. This service costs you €0.01 per shipment.
Return Fee (Rücksendeentgelt):
The "Rücksendeentgelt" (return fee) is an additional DHL service that covers the costs of returning the shipment to the sender's address. This service is charged regardless of the reason for the non-deliverability. This applies if DHL is not responsible for the non-deliverability.
It also applies in all cases in which a return shipment is necessary due to the "branch routing" service commissioned by the sender. Costs of € 2.00 per shipment are incurred for the return fee service.
A comparison of 'Shipment of books and goods' and 'Warenpost'
In this table you will find the most important differences and similarities between Warenpost and book and Shipment of books and goods.
| Book and Goods Shipment | Warenpost National | Warenpost International | |
|---|---|---|---|
| Permitted contents | smaller goods and merchandise, no personal messages such as letters | smaller goods and merchandise, no personal messages such as letters | smaller goods and merchandise, no personal messages such as letters |
| Who can use it? | everyone | DHL business customers only | DHL business customers only |
| Tracking | no | yes | Standard: no ; Premium: yes |
| Liability | no liability | no liability | Premium: limited liability up to a certain amount |
| Max. Sizes and Weights | 35,3 x 25 x 5 cm, up to 1000 g | 35,3 x 25 x 5 cm, up to 1000 g | 35,3 x 25 x 10 cm, up to 1000 g |
| Delivery Time | usually after 4 working days | in 1-2 working days | approx. 2-4 working days |
| International Shipping | no | no | yes |
Questions and Answers
Find the right answers to frequently asked questions about DHL Warenpost. In this section, you can get quick answers to specific questions about "Warenpost National" and "Warenpost International" without the need for much reading. If you still have unanswered questions, you can contact our customer service at any time.
Only DHL business customers may use these services.
To become a DHL business customer, you must enter into a contract with DHL. This can be done online via the official DHL website.
As a DHL business customer, you are obliged to send a minimum quantity of shipments per year as a “small parcel” or as “Warenpost International”. As a business customer, you can use “Warenpost International” to send your shipments abroad. Here you are obliged to send at least 5 consignments per quarter. (last status: 2022)
You may send small goods and merchandise, such as books or electronic devices, but not personal messages such as letters.
If your shipment is sent as a “small parcel”, it will arrive after approx. 2 working days. Shipping with Warenpost-International usually takes 2-4 days.
For small parcels, your shipments are insured up to a value of €20. DHL is liable up to a limited amount for Premium shipping with Warenpost-International.
The maximum weight for both services is 1000 g. The size restrictions are 35.3 x 25 x 8 cm for the small parcel and 35.3 x 25 x 10 cm for Warenpost International.
You can add “Filial routing”, “Return shipping fee” and “GoGreen” to your shipment.
The parcels are either delivered directly to the customer's address, handed over to a neighbor, left at a drop-off point specified by the customer or made available for collection at a DHL branch. Alternatively, parcels can be deposited at one of over 13,000 Packstations or delivered to a post box, depending on your customers' preferences and bookings.
For all EU countries except Bulgaria and Cyprus and numerous non-EU countries.
Die Warenpost bietet eine transparente Sendungsverfolgung. Außerdem ist sie eine kostengünstige Option um kleine Waren zu versenden. Dazu kommt die schnelle Zustellung nach meist schon einem Werktag.